Refund policy

Return Policy
Effective Date: 26-02-2025

At Jewelry by Priyana, we want you to love your purchase. If you are not completely satisfied, please review our return policy below.

Return Eligibility

• Returns are accepted within 14 days of the delivery date.
• Items must be unused, unworn, and in their original packaging.
• Proof of purchase is required for all returns.
• Final sale items are not eligible for return.

Return Process

1. Contact our customer support at [Insert Customer Support Email] to initiate a return.
2. Pack the item securely in its original packaging.
3. Ship the package using a trackable shipping service.

Return Shipping

• Customers are responsible for return shipping costs.
• We recommend using a shipping service that provides tracking to ensure safe delivery.

Refunds

• Once we receive and inspect your return, we will process your refund within 5-7 business days.
• Refunds will be issued to the original payment method.
• Shipping fees are non-refundable.

Exchanges

• We do not offer direct exchanges. If you need a different item, please return the original purchase and place a new order.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 48 hours of delivery at [Insert Customer Support Email] for assistance.

Contact Us

For any return-related inquiries, reach out to us at [Insert Customer Support Email] or call [Insert Phone Number].

Thank you for shopping with Jewelry by Priyana!